While tidying my bookshelf the other night I came across some old notes (older than I prefer to admit) from teachers college. On reflection they speak to me a little clearer than they probably did then. Perhaps these first ones my apply to staff also.
Ways To Say “No”
That’s not an option
I am unwilling to allow you to…
Say it in a funny way, i.e. “Never in a million trillion years!”
That’s not appropriate.
I am not ready for you to do that yet.
Ask, “What do you think you would need to do before I would be willing to say yes to that?”
Ask, “What do you think? Is this a good choice for you?”
“What are your other options?”
No, but I would be willing to…
I appreciate your asking, however…
This is not negotiable
- Use proximity control…be nearby….keep talking and WALK up and down the rows, around the groups. STAND next to the restless.
- Quietly finger tap the desk of any who are NOT paying attention….whisper their name.
- Use student names in discussion. Use student names and local places in examples or problems… “Aroha went to the Warehouse with $40……”
- If waiting for silence, be sure to mention…
Sam is ready to listen, Josie’s group is ready to go on, Ben’s row is listening….
one person is ready, 2 rows are listening, almost everyone is ready to go on
please tell your neighbour to listen.
As I work with my mentor I found this website very useful.
Building Leadership capacity –helping leader learn: An NCSL think piece by John West-Burnham. I really enjoyed his model of leadership.