Goleman (2002) brought the idea of emotional intelligence to the public consciousness, but researchers have long known that how well a person manages his or her emotions and those of others influences leadership effectiveness. For example, recognizing anger in yourself and others, and being able to empathize with people, can help you be more effective at exerting influence. Influence is at the heart of leadership. Emotional intelligence is an individual difference that is important for both leaders and followers. It is an individual difference that like many leadership skills is not fixed for life and can be improved by training and development. Emotional intelligence refers to qualities like: understanding one’s feelings, empathy for others, and the regulation of emotions to enhance living.
This type of intelligence has to do with the ability to connect with people and understand their emotions. These are not skills that form part of most formal curricula in schools or universities. Nor do they often get mentioned as something that needs to be developed in order to be effective in leadership or in life. Most good leaders are alike in one essential way – they all have a high degree of emotional intelligence. The five key factors in emotional intelligence are: self-awareness, self-regulation, motivation, empathy, and social skill. Space not does permit an explanation of these factors here. However, an internet search will uncover many emotional intelligence tests that you can undertake. Just type ‘emotional intelligence test’ into Google. Try however, to find a test that is underpinned by good research and has been found to be statistically valid and reliable.
Goleman, D. 2002, The New Leaders, Time Warner, London.